PENGARUH STRUKTUR ORGANISASI DAN KEMAMPUAN SDM TERHADAP EFEKTIVITAS PELAYANAN PERSERTIPIKATAN HAK ATAS TANAH (HAT) PADA KANTOR PERTANAHAN KABUPATEN JENEPONTO

The problem analysed in the study was about organization effectiveness. The objective of the study was to understand the effect of organization structure and employee ability on the effectiveness of land certification partially and simultaneously at land registry office of Jeneponto regency.
The study applied a quantitative method with an associative approach. Population of the study were all 35 employees of land registry office of Jeneponto regency.
The results of the study showed that (1) organization structure of land registry office of Jeneponto regency in terms of specialization of activities, standardization activities based on the technical instructions and guidelines, coordination of activities between divisions, centralization and centralization of decision making affected the effectiveness of land certification; (2) the employee ability in terms of education, training, and work experience also affected the effectiveness of land certification. The education of employee should specialization of activities, standardized activities based on the technical instructions and guidelines, coordination of activities between divisions, centralization and centralization of decision making since most of them graduated from high school. Employees also lacked of training and work experience; (3) the multiple regression analyses showed significant effect of organization structure and employee ability on the effectiveness of land certification at land registry office of Jeneponto regency. Improvement of organization structure and employee ability would also improve the effectiveness of land certification.