KINERJA DINAS PEKERJAAN UMUM KABUPATEN JENEPONTO

The problem discussed in the study was about performance. The objective of the study was to understand performance of public works agency of Jeneponto regency.
The study applied a qualitative method. Population of the study were 180 people. The study involved 30 contactors managed projects in 2011/2012 financial year and 104 employees of the public works agency who were selected randomly.
The results of the study showed that performance of public works agency of Jeneponto generally was not optimal. This was indicated by, among others, lack of responsiveness to public complaints, clarity of information, lack of anticipation to change to come, lack of comfort in delivering services, lack of responsibility, lack of accountability, lack of ability to develop creativity and innovation, lack of human resources, and lack of organization structure and budget.